Cafe Manager | Manhattan
$67,000–$80,000 year
On-siteNew York City, New York, United States
Job Summary
Lead store operations by training and developing team members, managing inventory, and ensuring product quality and customer experience standards. Recruit talent, create and publish staff schedules, and review timecards to maintain accurate payroll. Spend 50-70% of your week behind the bar delivering exceptional service and producing technically excellent food and beverage products. Drive business growth by meeting sales goals, growing average order value, and maintaining strong financial performance through creative initiatives. Ensure location safety, cleanliness, and audit compliance while developing ties with neighborhood businesses to foster local brand loyalty.
Required Qualifications
- Experience hiring, developing and managing hospitality teams
- Experience managing inventory and supply chain ordering
- Love for coffee, matcha, and customer service
- Experience working in a unionized environment is a plus
- Strong knowledge of specialty coffee, espresso and equipment is a must
- Strong decision making and multi-taking skills
- Strong interpersonal communication skills
- 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands
- Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)
Desired Qualifications
- Experience working in a unionized environment is a plus
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