Cafe Manager
$45,760–$52,000 year
On-siteNew London, New Hampshire, United States
Job Summary
Lead the front-of-house team by coaching, mentoring, and recruiting staff while ensuring seamless communication with back-of-house operations. Create memorable guest experiences through direct engagement, resolving concerns with empathy, and maintaining high standards for cleanliness and merchandising. Manage daily staffing, scheduling, and inventory levels for front-of-house supplies and beverages while identifying opportunities to improve system efficiency. Partner with the Head Baker to ensure smooth workflow during busy periods and jump in wherever needed to support the team.
Required Qualifications
- at least 1 year of leadership or management experience in the food service or hospitality industry
- excellent communication and organizational skills
- dependable, self-motivated, and eager to continually improve
Desired Qualifications
- Leads with positivity, professionalism, and accountability
- Enjoys coaching others and helping people succeed
- Enjoys meeting people, remembering names, and building genuine relationships with customers and the community
- Stays calm, organized, and solutions-focused in a fast-paced environment
- Takes pride in creating exceptional customer experiences
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