Cafe FOH/BOH Team Member
On-siteKennewick, Washington, United States
Kennewick, Washington, United StatesOn-siteFull Time
Full Time
Job Summary
Serve guests efficiently with food and drink in the kitchen and service area, cashiering, and interacting with guests while maintaining fast service standards. Manage queues, upsell to maximize profit, and handle guest complaints in the first instance. Ensure adequate stock levels, keep the café and surrounding areas tidy, and rotate stock items as per established procedure. Measure and assemble ingredients, properly cook and store food at appropriate temperatures, and ensure compliance with all health code regulations. Participate in regular staff meetings and training as required.
Required Qualifications
- Minimum of High School Diploma or equivalent
- Basic math skills of adding and subtracting
- Willingness to learn, take instruction and work under own initiative
- Supporting other team members
- Able to multitask
- An effective, well-organized and efficient team player
- Strong sense of discipline and urgency
- Holds oneself accountable for high personal standards of conduct and professionalism
- Work days, nights, and/or weekends as required
- Work in a noisy, fast-paced environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 lbs.
Desired Qualifications
- some College
- Previous restaurant/quick service experience
- ServSafe or similar food handling certification
- Have a friendly and engaging personality
- is a good written and verbal communicator
- able to work under pressure
- Comfortable working with members of the public
- able to initiate conversations
- provide a sincere welcome
- enjoy providing good service
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