Cafe and Retail Associate- Ferry Building

Create hot chocolate and espresso drinks with a manual machine, brew coffee with consistent excellence, and answer guest questions about chocolate origins and pairings. Manage daily operations by reading café reports, anticipating dishwasher visits and tour groups, and ensuring timely service during rushes. Restock retail shelves, sweep floors, adjust espresso machines, and develop long-standing relationships with visitors to enhance their experience. Identify ways to improve operating procedures and checklists to benefit the entire team. Maintain professional appearance and handle unexpected situations with confidence, such as delivering drinks to cars or assisting camera crews.