Café Ambassador- State Street
$47,840–$55,016 year
On-site · Chicago, Illinois, United States
Job Summary
Cafe Ambassador at Capital One's State Street cafe: on-site, high-energy role in a community hub where you act as a banking guide and brand advocate, helping guests navigate Capital One’s digital tools, hosting local events focused on financial health, and maintaining a customer-centered experience without traditional sales quotas. You’ll move throughout the cafe, engage guests in genuine conversations about products and services, assist with troubleshooting digital banking tools, ensure compliant issue resolution, and contribute to an inclusive, adaptable team culture while supporting the flow of the guest experience.
Required Qualifications
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
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