Café Ambassador- Delray Beach

Café Ambassador role at Capital One in Delray Beach focused on front-line engagement in a vibrant community hub. You’ll be the face of Capital One’s mission, guiding guests through digital banking tools in a high-energy, in-person setting (not a barista role). Responsibilities include proactively engaging guests, acting as a brand advocate, helping customers navigate Capital One’s digital ecosystem, hosting local events to promote financial health, and resolving issues in alignment with compliance requirements. The role emphasizes relationship-building, de-escalation when needed, and maintaining a welcoming, inclusive environment with a flexible schedule (including nights, weekends, and holidays). Beneficial skills include strong communication, proficiency with G-Suite, and prior Retail/Sales/Customer Service experience. Training and a comprehensive benefits package are provided; sponsorship for employment authorization is not offered for this position.