Cactus Wellhead - Field Service Technician

Job Summary

Required Qualifications

• •High school diploma or general education degree (GED)
• •1-3 years related experience and/or training
• •Certified in H2S
• •Certified in SafeLand
• •Certified in DOT when driving vehicles greater than 10,001 GVWR
• •Valid driver's license
• •Ability to wear personal protective equipment (PPE)
• •Must be able to lift/move up to 50 pounds regularly
• •Must be able to stand and walk for extended periods (up to 12 hours per shift)
• •Must be able to climb stairs and ladders
• •Must be able to bend, stoop, kneel, and reach
• •Must be able to work in confined spaces when required
• •Must be able to operate heavy equipment and power tools
• •Must be able to perform repetitive movements
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels requiring hearing protection
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Working knowledge of Cactus Wellhead Product
• •Working knowledge of Customer Service Best Practices
• •Working knowledge of Service Documentation and Record Keeping
• •Working knowledge of Wellhead and Valve Equipment Compatibility
• •Working knowledge of Wellhead and Valve Installation, Operation, and Maintenance
• •Working knowledge of Field Equipment Repair
• •Working knowledge of Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
• •Intermediate Computer, Language, and Mathematical Skills
• •Intermediate Reasoning Ability
• •Must be able to lift 50 pounds regularly
• •Must be able to stand and walk for extended periods
• •Must be able to climb stairs and ladders
• •Must be able to bend, stoop, kneel, and reach
• •Must be able to work in confined spaces
• •Must be able to operate heavy equipment and power tools
• •Must be able to perform repetitive movements
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear required Personal Protective Equipment (PPE)
• •Must be able to follow all safety protocols and procedures
• •Must be able to participate in regular safety training
• •Must be able to complete required safety certifications
• •Must be able to comply with all environmental regulations
• •Must be able to practice safe work habits
• •Must be able to comply with all quality, safety, health and environmental policies, procedures, programs and regulations
• •Must be able to check compatibility of equipment
• •Must be able to inspect condition
• •Must be able to dry fit
• •Must be able to communicate relevant information with customer
• •Must be able to install and test equipment in accordance with operating procedures
• •Must be able to service equipment as requested by customers in accordance with maintenance procedures
• •Must be able to repair equipment as requested by customers and as necessary due to field malfunctions
• •Must be able to maintain service vehicle and tolls/equipment
• •Must be able to ensure periodic maintenance consistent with Company policy
• •Must be able to promptly report required repairs to Branch Manager
• •Must be able to provide feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports
• •Must be able to identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job
• •Must be able to prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely
• •Must be able to maintain a high degree of customer satisfaction by providing timely and competent service
• •Must be able to comply with our comprehensive safety programs
• •Must be able to demonstrate commitment to our safety-first culture
• •Must be able to participate in required safety training
• •Must be able to comply with all safety programs and procedures
• •Must be able to comply with all environmental regulations
• •Must be able to pass pre-employment drug screening
• •Must be able to pass background checks
• •Must be able to pass medical examinations
• •Must be able to obtain safety certifications
• •Must be able to work in an industrial/field environment
• •Must be able to work in and around manufacturing equipment
• •Must be able to work in and around heavy machinery
• •Must be able to work around potentially hazardous materials
• •Must be able to work in confined spaces when required
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels
• •Must be able to work in high places
• •Must be able to work around moving mechanical parts
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear personal protective equipment (PPE)
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels requiring hearing protection
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear required Personal Protective Equipment (PPE)
• •Must be able to follow all safety protocols and procedures
• •Must be able to participate in regular safety training
• •Must be able to complete required safety certifications
• •Must be able to comply with all environmental regulations
• •Must be able to practice safe work habits
• •Must be able to comply with all quality, safety, health and environmental policies, procedures, programs and regulations
• •Must be able to check compatibility of equipment
• •Must be able to inspect condition
• •Must be able to dry fit
• •Must be able to communicate relevant information with customer
• •Must be able to install and test equipment in accordance with operating procedures
• •Must be able to service equipment as requested by customers in accordance with maintenance procedures
• •Must be able to repair equipment as requested by customers and as necessary due to field malfunctions
• •Must be able to maintain service vehicle and tolls/equipment
• •Must be able to ensure periodic maintenance consistent with Company policy
• •Must be able to promptly report required repairs to Branch Manager
• •Must be able to provide feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports
• •Must be able to identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job
• •Must be able to prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely
• •Must be able to maintain a high degree of customer satisfaction by providing timely and competent service
• •Must be able to comply with our comprehensive safety programs
• •Must be able to demonstrate commitment to our safety-first culture
• •Must be able to participate in required safety training
• •Must be able to comply with all safety programs and procedures
• •Must be able to comply with all environmental regulations
• •Must be able to pass pre-employment drug screening
• •Must be able to pass background checks
• •Must be able to pass medical examinations
• •Must be able to obtain safety certifications
• •Must be able to work in an industrial/field environment
• •Must be able to work in and around manufacturing equipment
• •Must be able to work in and around heavy machinery
• •Must be able to work around potentially hazardous materials
• •Must be able to work in confined spaces when required
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels
• •Must be able to work in high places
• •Must be able to work around moving mechanical parts
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear personal protective equipment (PPE)
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels requiring hearing protection
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear required Personal Protective Equipment (PPE)
• •Must be able to follow all safety protocols and procedures
• •Must be able to participate in regular safety training
• •Must be able to complete required safety certifications
• •Must be able to comply with all environmental regulations
• •Must be able to practice safe work habits
• •Must be able to comply with all quality, safety, health and environmental policies, procedures, programs and regulations
• •Must be able to check compatibility of equipment
• •Must be able to inspect condition
• •Must be able to dry fit
• •Must be able to communicate relevant information with customer
• •Must be able to install and test equipment in accordance with operating procedures
• •Must be able to service equipment as requested by customers in accordance with maintenance procedures
• •Must be able to repair equipment as requested by customers and as necessary due to field malfunctions
• •Must be able to maintain service vehicle and tolls/equipment
• •Must be able to ensure periodic maintenance consistent with Company policy
• •Must be able to promptly report required repairs to Branch Manager
• •Must be able to provide feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports
• •Must be able to identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job
• •Must be able to prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely
• •Must be able to maintain a high degree of customer satisfaction by providing timely and competent service
• •Must be able to comply with our comprehensive safety programs
• •Must be able to demonstrate commitment to our safety-first culture
• •Must be able to participate in required safety training
• •Must be able to comply with all safety programs and procedures
• •Must be able to comply with all environmental regulations
• •Must be able to pass pre-employment drug screening
• •Must be able to pass background checks
• •Must be able to pass medical examinations
• •Must be able to obtain safety certifications
• •Must be able to work in an industrial/field environment
• •Must be able to work in and around manufacturing equipment
• •Must be able to work in and around heavy machinery
• •Must be able to work around potentially hazardous materials
• •Must be able to work in confined spaces when required
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels
• •Must be able to work in high places
• •Must be able to work around moving mechanical parts
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear personal protective equipment (PPE)
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels requiring hearing protection
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear required Personal Protective Equipment (PPE)
• •Must be able to follow all safety protocols and procedures
• •Must be able to participate in regular safety training
• •Must be able to complete required safety certifications
• •Must be able to comply with all environmental regulations
• •Must be able to practice safe work habits
• •Must be able to comply with all quality, safety, health and environmental policies, procedures, programs and regulations
• •Must be able to check compatibility of equipment
• •Must be able to inspect condition
• •Must be able to dry fit
• •Must be able to communicate relevant information with customer
• •Must be able to install and test equipment in accordance with operating procedures
• •Must be able to service equipment as requested by customers in accordance with maintenance procedures
• •Must be able to repair equipment as requested by customers and as necessary due to field malfunctions
• •Must be able to maintain service vehicle and tolls/equipment
• •Must be able to ensure periodic maintenance consistent with Company policy
• •Must be able to promptly report required repairs to Branch Manager
• •Must be able to provide feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports
• •Must be able to identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job
• •Must be able to prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely
• •Must be able to maintain a high degree of customer satisfaction by providing timely and competent service
• •Must be able to comply with our comprehensive safety programs
• •Must be able to demonstrate commitment to our safety-first culture
• •Must be able to participate in required safety training
• •Must be able to comply with all safety programs and procedures
• •Must be able to comply with all environmental regulations
• •Must be able to pass pre-employment drug screening
• •Must be able to pass background checks
• •Must be able to pass medical examinations
• •Must be able to obtain safety certifications
• •Must be able to work in an industrial/field environment
• •Must be able to work in and around manufacturing equipment
• •Must be able to work in and around heavy machinery
• •Must be able to work around potentially hazardous materials
• •Must be able to work in confined spaces when required
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels
• •Must be able to work in high places
• •Must be able to work around moving mechanical parts
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear personal protective equipment (PPE)
• •Must be able to work in extreme weather conditions
• •Must be able to work in high places and confined spaces
• •Must be able to work around dust, fumes, and chemicals
• •Must be able to work around moving mechanical parts
• •Must be able to work in hot and cold temperatures
• •Must be able to work in loud noise levels requiring hearing protection
• •Must be able to work in various weather conditions
• •Must be able to travel to remote locations
• •Must be able to wear required Personal Protective Equipment (PPE)
• •Must be able to follow all safety protocols and procedures
• •Must be able to participate in regular safety training
• •Must be able to complete required safety certifications
• •Must be able to comply with all environmental regulations
• •Must be able to practice safe work habits
• •Must be able to comply with all quality, safety, health and environmental policies, procedures, programs and regulations
• •Must be able to check compatibility of equipment
• •Must be able to inspect condition
• •Must be able to dry fit
• •Must be able to communicate relevant information with customer
• •Must be able to install and test equipment in accordance with operating procedures
• •Must be able to service equipment as requested by customers in accordance with maintenance procedures
• •Must be able to repair equipment as requested by customers and as necessary due to field malfunctions
• •Must be able to maintain service vehicle and tolls/equipment
• •Must be able to ensure periodic maintenance consistent with Company policy
• •Must be able to promptly report required repairs to Branch Manager
• •Must be able to provide feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports
• •Must be able to identify and ensure appropriate tools, backup equipment and parts are available at or taken on service job
• •Must be able to prepare Field Service Orders, Rental Tickets and customer required documents accurately and completely
• •Must be able to maintain a high degree of customer satisfaction by providing timely and competent service
• •Must be able to comply with our comprehensive safety programs
• •Must be able to demonstrate commitment to our safety-first culture
• •Must be able to participate in required safety training
• •Must be able to comply with all safety programs and procedures
• •Must be able to comply with all environmental regulations
• •Must be able to pass pre-employment drug screening
• •Must be able to pass background checks
• •Must be able to pass medical examinations
• •Must be able to obtain safety certifications