Cable Technician
$56,160–$62,400 year
On-site · Macon, Georgia, United States
Job Summary
The Cable Technician role focuses on basic low-voltage cabling and on-site IT support to ensure reliable connectivity across office, industrial, and customer-site environments. Responsibilities include installing, terminating, and testing Cat5e/Cat6 cabling; routing, dressing, labeling, and documenting cabling; assisting with rack, patch panels, faceplates, and related hardware; troubleshooting cabling-related connectivity issues; maintaining safe, organized work sites; providing hands-on desktop, laptop, printer, mobile device, and peripheral support; diagnosing hardware, software, and network problems; assisting with workstation imaging, upgrades, and deployments; user account setup and password resets; and documenting work in ticketing systems with escalation as needed. The role emphasizes customer service, both onsite and remotely, and may involve travel between sites with flexible hours based on project needs.
Required Qualifications
- 1+ years of experience in cabling, IT support, or a related technical role
- Basic understanding of network cabling standards (TIA/EIA)
- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps
- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.)
- Strong communication and customer service skills
- Ability to lift up to 50 lbs and work in various environments
- Valid driver’s license may be required depending on job site needs
- Preferred Skills: Experience with ticketing systems; Basic understanding of switches, access points, and network equipment; Certifications such as CompTIA A+, Network+, or entry-level cabling certificates
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