Cable Technician
$56,160–$62,400 year
Hybrid · Philadelphia, Pennsylvania, United States
Job Summary
The Cable Technician I performs basic low-voltage cabling work and provides on-site IT support for end users, including installing, terminating, and testing Cat5e/Cat6 cabling, routing and labeling, and assisting with hardware installation (racks, patch panels, faceplates). Responsibilities include troubleshooting cable-related connectivity issues, supporting desktops, laptops, printers, mobile devices, and peripherals, assisting with workstation setup and deployments, and documenting work in ticketing systems while delivering excellent customer service onsite and remotely. The role operates in a mix of office, industrial, and customer-site environments with potential travel between sites and flexible hours.
Required Qualifications
- 1+ years of experience in cabling, IT support, or a related technical role
- Basic understanding of network cabling standards (TIA/EIA)
- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps
- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.)
- Strong communication and customer service skills
- Ability to lift up to 50 lbs and work in various environments
- Valid driver’s license may be required depending on job site needs
- Certifications such as CompTIA A+, Network+, or entry-level cabling certificates (preferred)
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