Bylaw Enforcement Officer
$144,195–$166,810 year
On-siteKamloops, British Columbia, Canada
Job Summary
Investigate complaints, conduct inspections, and promote compliance with rural land use bylaws through education, collaboration, and enforcement. Receive, review, interpret, and respond to contravention files focusing on zoning, noise, and unsightly premises bylaws. Prepare accurate enforcement records, reports, and correspondence while entering data into municipal software systems. Guide the public toward voluntary compliance and recommend enforcement options ranging from remedial orders to court submissions. Collaborate with internal departments and external stakeholders to resolve issues and complete joint inspections for recycling, waste, and dangerous dog control bylaws. Navigate sensitive, complex situations using professionalism and conflict resolution skills. Maintain confidentiality of all information in accordance with legislative requirements.
Required Qualifications
- Completion of Grade 12 or equivalent
- Completion of Bylaw Compliance, Enforcement and Investigative Skills Level 1
- Minimum of 2 years' recent, enforcement or field investigative experience
- Valid Class 5 Drivers Licence with a clean driving record
- Understanding of a typical escalated enforcement situation vs. unacceptable risk
- Experience in general enforcement and providing evidence
- Excellent verbal and written communication skills
- Ability to mediate, problem solve, and resolve conflicts
- Ability to deal tactfully with persons, community representatives, elected officials, and the public in the context of difficult and charged situations
- Investigative and analytical report writing skills
- Able to work independently, exercise discretion and sound judgement
- Able to determine personal and public risk and take the appropriate action
- Physically competent to complete duties
- Proficiency in using relevant software applications, including Microsoft Word, Outlook, Tempest, GIS, and others as required
- Clear Criminal Record Check
- Submission of a driver's abstract
Desired Qualifications
- Completion of Bylaw Compliance, Enforcement and Investigative Skills Level 2
- Knowledge of local government operations and legislation
- Knowledge of business licensing administration and regulatory permitting processes
- Knowledge of enforcement and legal procedures, evidence gathering, and where to direct matters to the appropriate authority (e.g. ALR, ministries, IH, RCMP)
- Knowledge of bylaws, legislation, Board policies, and Corporate practices
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