Buy Desk Associate
On-siteTijuana, Baja California, Mexico or Acuna, Estado de Nuevo León, Mexico
Job Summary
Respond to internal inquiries regarding purchasing processes, invoice discrepancies, and data maintenance while supporting external vendors with purchase order and portal navigation questions. Investigate and monitor master data issues to ensure accuracy, then generate reports and analyze data using SAP and Excel. Assist with creating training materials and surveys for users, maintain documentation, and identify process improvements to enhance service quality. This entry-level role within the centralized help desk team offers exposure to key business systems for those interested in procurement or supply chain careers.
Required Qualifications
- Proficiency in Microsoft Excel (average to above-average skills required)
- Experience with ERP systems
Desired Qualifications
- SAP experience strongly preferred
- Spanish proficiency is a plus
- Strong customer service mindset with a helpful, solutions-oriented approach
- Naturally curious and asks thoughtful questions to understand root causes
- Reliable, detail-oriented, and able to follow structured daily workflows
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