Business Transformation & Change Management Lead
$155,000–$180,000 year
On-siteMechanicsburg, Pennsylvania, United States
Job Summary
Lead business process transformation, change management, and business architecture activities across program delivery, including business outcome facilitation, process and persona development, data governance, and translation of redesigned workflows into actionable requirements for engineering teams. Partner with data teams to define business glossary terms and quality thresholds, then translate future-state workflows into structured user stories, acceptance criteria, and development backlogs for low-code application developers and AI/ML engineers. Develop organizational change management strategies, stakeholder impact assessments, and workforce enablement plans to support adoption of AI-assisted ways of working, while leading training cohorts for government personnel. Full-time onsite role in Mechanicsburg, Pennsylvania, requiring a DoD Secret Clearance.
Required Qualifications
- 10+ years of progressive experience in business process transformation, organizational change management, business architecture, or systems analysis
- Bachelor's degree in Business, Information Systems, Industrial/Systems Engineering, or related field
- Current CompTIA Security+ CE certification or ability to obtain the certification within the first two weeks of the start date
- Demonstrated experience leading complex end-to-end operational process redesign and transitioning legacy processes into integrated digital or AI-enabled workflows
- Hands-on experience translating business processes into actionable agile user stories, acceptance criteria, and product backlogs
- Experience applying structured process modeling standards and methodologies, such as BPMN 2.0 and Value Stream Mapping
- Experience applying structured organizational change management frameworks, such as Prosci or Kotter, including stakeholder assessments, communications, and workforce training
- Current or ability to obtain a Department of Defense (DoD) Secret Clearance
- U.S. citizenship
- Must meet the 13 adjudicative guidelines
Desired Qualifications
- Prior military experience, particularly in Military Intelligence, Counterintelligence, Operations, or Logistics, with experience in operational workflow analysis, threat or risk assessment, and decision-tree development
- Prosci, Certified Change Management Professional (CCMP), Lean Six Sigma Green or Black Belt, Certified Scrum Product Owner (CSPO), or SAFe Product Owner/Product Manager (POPM) certification
- Experience supporting Navy, NAVSUP, or Department of Defense supply chain operations, weapon-system sustainment, or contracting processes, including systems such as Navy ERP or One Touch Support
- Experience with human-in-the-loop AI decision support, agentic workflows, low-code application integration such as Mendix, or AWS SageMaker/ML model lifecycle concepts
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