Business Systems Support Analyst
Hybrid · Vancouver, British Columbia, Canada
Job Summary
Hybrid Business Systems Support Analyst role in Vancouver, BC focused on supporting and optimizing enterprise systems such as NetSuite, CRM, and Business Intelligence tools. Partner with stakeholders across a global mining-technology organization to drive process improvements and digital transformation, influence user adoption, and deliver effective training and system optimization across multiple regions. Responsibilities include troubleshooting, translating complex technical concepts for diverse audiences, and contributing to business transformation initiatives that enhance operational efficiency and user experience. Preferred background includes 3+ years in ERP/enterprise systems support, strong business analysis and requirements-gathering skills, and a proactive, customer-focused mindset. The opportunity is with Micromine/Weir Software Solutions within a global mining technology environment, offering hybrid work arrangements, extended benefits, vacation and personal leave, RRSP matching, and professional development opportunities.
Required Qualifications
- 3+ years of NetSuite or similar ERP systems supporting enterprise business systems
- 3+ years' experience in technical support, business systems support or a similar role
- Experience gathering requirements and collaborating with stakeholders to improve business outcomes
- Proactive, customer-focused mindset with strong communication and problem-solving capabilities
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.