Business Systems & Automation Lead
HybridMiami, Florida, United States
Job Summary
Design, build, and maintain integrations and automations to move data cleanly between systems, owning quality end-to-end including logging, error handling, and monitoring. Partner with Data and Engineering on pipelines and reporting while redesigning workflows in partnership with process owners to remove tedious steps without eliminating controls. Baseline before states, instrument after-states, and report honest deltas to prove project value, documenting solutions in Notion for team adoption. Sit with teams to map actual work processes, build human approval steps for financial transactions, and establish capacity metrics with the Head of Operations.
Required Qualifications
- 2+ years (typically 2 to 5) in business systems, finance systems, business or product operations, analytics, or a similar role where you owned building things, not just running them
- Something you built that runs without you
- Real technical skill. Strong spreadsheet fundamentals, plus hands-on ability with at least one of SQL, Python, or a modern BI tool
- Integration fundamentals. Working knowledge of REST APIs, webhooks, JSON, and authentication concepts, and the ability to troubleshoot an integration by reading logs and API responses rather than filing a ticket
- Genuine AI fluency. You reach for coding agents and AI tooling by default to increase your own output, and you have a point of view on where they're reliable and where they aren't
- Comfort with business and finance workflows. You do need to understand how things like AR, AP, close, and forecasting actually work well enough to redesign them credibly - and to know when to defer to the people who own the controls
- The ability to change other people's processes without alienating them
Desired Qualifications
- Experience with an ERP implementation or migration, at any level of involvement
- Familiarity with parts of our stack: HubSpot, Stripe, Hex, Notion, Campfire, or comparable systems
- Exposure to workflow automation platforms, ETL tooling, or version control
- You've been an early hire into a function that didn't exist yet
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