Business Systems Analysts/Developer
On-siteFalls Church, Virginia, United States
Job Summary
Coordinate and implement business requirements for NetSuite, HubSpot, and integrated systems to enhance Tax Analysts' effectiveness. Design, develop, and maintain integrations, customizations, and workflow automations across enterprise applications to improve operational efficiency and data visibility. Create dashboards and AI tools that provide actionable insights while supporting system security, integrity testing, and risk assessments for upgrades. Collaborate with cross-functional teams using Agile processes to manage development tasks, troubleshoot issues, and communicate project status. Maintain documentation, audit data pipelines, and evaluate emerging technologies to optimize system interoperability and automation.
Required Qualifications
- BA/BS in Information Systems, Computer Science, or a related field
- 2 years of relevant work experience
- 4+ years of experience developing or administering ERP/CRM systems
- 4+ years of experience working with data integration and business intelligence tools
- Working knowledge of ERP/CRM systems such as NetSuite and HubSpot
- Functional knowledge of application integration processes and technologies, including Restful API's, web services, JSON/XML, webhooks, MCP, and authentication
- Experience with JavaScript, TypeScript, Python, and SuiteScript/SuiteQL
- Ability to independently research solutions, troubleshoot problems, and quickly adapt to new systems and technologies
- Usage of GenAI tools to enhance individual and team productivity
- Experience working across various aspects of ERP/CRM systems, including configuration, customization, integration, and testing
- Excellent verbal and written communication skills
- Ability to perform root cause analysis (RCA) and effectively debug issues
- Well-organized, with the ability to handle multiple tasks simultaneously
- Embraces change and demonstrates a positive attitude
- Experience in integrating data into Business Intelligence (BI) platforms like Domo, Google Looker, Microsoft BI, and developing reports and visualizations
- Understanding of change management principles, code repositories, versioning, and experience with staging/sandbox environments and go-live processes
- Experience using Agile approaches and tools (e.g., Jira, Confluence) to track work, document solutions, and support iterative delivery within a CI/CD pipeline (Jenkins)
- Experience working in a team-oriented, collaborative environment
- Experience across a full application stack with an understanding of both front-end and back-end tasks
Desired Qualifications
- Exposure to supporting business functions such as accounting, marketing, or B2B sales
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