Business Systems Analyst
RemoteUnited States
Job Summary
Gather and analyze business requirements from stakeholders, facilitate discussions to understand needs, and document functional requirements. Write user stories, acceptance criteria, and use cases while creating process maps to identify improvement opportunities. Participate in Agile ceremonies including sprint planning, reviews, and retrospectives. Develop test plans, execute manual testing, and validate functional requirements using qTest. Track defects, test integrations between UI and backend services, and monitor delivery against sprint commitments. Identify risks, escalate blockers, and communicate project status while collaborating with engineering, product, UX, and business teams. Support production issues and reporting as needed, following security policies and Agile best practices.
Required Qualifications
- Experience as a Business Systems Analyst or Business Analyst
- Strong stakeholder management and requirements gathering skills
- Experience writing user stories and acceptance criteria
- Process mapping and workflow analysis experience
- Manual testing experience including test plans, test cases, and execution
- Experience using qTest or similar test management tools
- Experience with Jira
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Experience working within Agile or SAFe environments
- Ability to work independently with minimal direction
- Strong attention to detail
Desired Qualifications
- API-driven architecture experience
- Postman
- Wireframing with Balsamiq
- Automated testing exposure
- Production support experience
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