Business Systems Analyst

Job Summary

Required Qualifications

• •A minimum 8 – 10 years of related experience
• •A minimum of a bachelor's degree
• •Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint
• •Experience with new system implementations, workflows, requirements gathering and software life cycle
• •Insurance industry experience (Personal Lines – Home Owners)
• •Experience working with offshore resource model
• •Mentoring and giving direction to peers
• •Ability to elicit details system requirements and create workflows to solution business demand
• •Gathering, analyzing, documenting, and translating business requirements into functional specifications
• •Identifying and communicating risks, issues, and potential solution strategies
• •Leading facilitated sessions with business users to identify system enhancements
• •Documenting and gaining sign-off on business requirements
• •Communicating project priorities to IT team
• •Assisting with the creating of training material and training end users on system enhancements and new programs
• •Providing reports and data extracts to internal and external business partners
• •Training, mentoring, and supporting other staff members
• •Routine or periodic travel
• •Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter
• •Maintenance of minimum acceptable insurance coverages
• •Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
• •Vision sufficient for use of a computer monitor
• •Ability to sit at a desk 7-8 hours per day
• •Written and Oral communication—Communicate a concise message that resonates every time
• •The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
• •Problem solving—Create innovative ways for our customers and our company to be successful
• •The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
• •Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
• •Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• •Collaborates—Builds partnerships and works collaboratively with others to meet shared objectives
• •Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
• •Makes good and timely decisions that propels our company forward
• •Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things
• •Creates an environment where teammates feel connected and energized
• •BE a Winner – Consistently achieve results, even under tough circumstances
• •BE a Futurist – Create innovative ways for our customers and our company to be successful
• •BE Customer Focused – Build strong relationships and provide customer-centric solutions using speed and agility
• •The BE a Winner – Consistently achieve results, even under tough circumstances
• •The BE a Futurist – Create innovative ways for our customers and our company to be successful
• •The BE Customer Focused – Build strong relationships and provide customer-centric solutions using speed and agility
• •The BE the Link – Create an environment where teammates feel connected and energized
• •The Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives
• •The Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
• •The Makes good and timely decisions that propels our company forward
• •The Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things
• •The Creates an environment where teammates feel connected and energized
• •The Written and Oral communication—Communicate a concise message that resonates every time
• •The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
• •The Problem solving—Create innovative ways for our customers and our company to be successful
• •The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
• •The Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
• •The Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events

Desired Qualifications

• •Insurance industry experience in MGU
• •Experience with Unqork, Solartis and Salesforce systems