Business Systems Administrator
On-siteVästerås, Västmanland, Sweden
Job Summary
Business Systems Administrator at QIAGEN in Västerås, Sweden. Responsible for managing and continuously improving business-critical systems, acting as the primary contact between business stakeholders, users, IT, and external system suppliers. You will investigate and resolve system incidents and user-reported issues, manage user access and configurations, support change management and upgrades, and maintain up-to-date system documentation to ensure regulatory and quality compliance. Contributes to digitalisation and system governance across multiple systems, with a strong emphasis on collaboration with process owners and vendors. Requires fluent Swedish and English, a university degree, and at least 3 years of relevant experience; familiarity with ERP/MES/LIMS/CDS and quality standards (ISO 13485, GMP) is desirable. Hybrid-work arrangement offered.
Required Qualifications
- Fluent Swedish and English, written and spoken
- University degree in a relevant field
- Minimum 3 years of experience managing or administering business-critical systems
- Strong understanding of business processes and how IT systems support operational activities
- Experience coordinating stakeholders across business, IT and external suppliers
- Experience in documentation, change management and continuous improvement
- Structured and process-oriented way of working
- Desirable: Experience within regulated environments such as medical devices, pharmaceuticals, laboratory operations or manufacturing
- Knowledge of quality systems and standards such as ISO 13485, GMP or similar
- Experience with system governance frameworks such as pm3, ITIL or equivalent
- Experience leading system implementation or improvement projects
- Familiarity with ERP, MES, LIMS, planning or other business-critical systems
- Experience with systems such as LIMS, CDS, or similar platforms
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