Business Support Specialist
$57,600–$72,000 year
On-site · Surrey, British Columbia, Canada
Surrey, British Columbia, CanadaOn-siteFull Time$57,600–$72,000 yearMid LevelNot SpecifiedSmall
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Small
Job Summary
Provide phone, email, and desk-side support for Acturis users; log and track incidents in ServiceNow; develop knowledge base articles and user guides; troubleshoot issues and respond to how-to questions; escalate complex issues to vendors; support project work and analysis as needed; ensure timely resolution and business continuity.
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