Business Support Manager II - Global Credit Operations
On-site · Charlotte, North Carolina, United States or Phoenix, Arizona, United States
Job Summary
Oversees diverse administrative functions for Global Credit Operations, including budget analysis and governance reporting; develops and maintains process documentation and reference materials; produces accurate, well-controlled reporting to support governance oversight; provides management/oversight for various Global Credit Operations initiatives; holds teams accountable for deadlines; supports senior management with executive-ready communications and presentations; collaborates across functions to drive process improvements and strategic initiatives; requires strong MS Office skills (Excel, SharePoint, Visio, PowerPoint) and excellent written/verbal communication and executive presence.
Required Qualifications
- Two or more years of business support experience
- Partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels
- Excellent written / verbal communication skills and executive presence
- Excellent MS Office skills, especially Excel, SharePoint, Visio and PowerPoint
- Presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
- Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
- Proven ability to simultaneously manage a variety of business functions, adapt to changing business needs and multi-task/ prioritize in a fast-paced environment
- Strong analytical, critical thinking and organizational skills with a focus on attention to detail and dedication to flawless work product
Desired Qualifications
- Global Credit knowledge
- experience handling end-to-end business: financial management, project management, governance, operations and technology management, and executive routine coordination
- presentation skills and ability to synthesize data into executive-ready communications
- MS Office skills including Excel, SharePoint, Visio, PowerPoint
- analytical, critical thinking, organizational skills
- ability to work across functions and organizational levels
- strong written and verbal communication and executive presence
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