Business Support Associate – Customer Service
$50,700–$101,300 year
On-site · Temecula, California, United States
Job Summary
Business Support Associate responsibilities include understanding organizational needs, supporting Customer Service and Commercial functions, interacting with customers and internal teams, and driving service excellence. Responsibilities emphasize learning the business, serving as a SME for the team, ensuring compliance with policies, timely communications, issue resolution, collaboration across functional groups, participating in special projects, testing system changes, drafting communications, updating documentation and job aids, and providing additional help to other roles as required.
Required Qualifications
- BS degree preferred
- 2-5 years of related work experience
- Ability to multitask, prioritize, and manage time well on tight deadlines
- Willingness to learn
- High level of professionalism
- Ability to provide efficient, timely, reliable and courteous service to customers
- Knowledge of SAP and excel
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