Business Supervisor
$80,000–$95,000 year
HybridBrooklyn, New York, United States
Job Summary
Oversee strategic and day-to-day management of client accounts, serving as the primary point of contact to foster strong relationships and ensure marketing objectives are met. Lead internal and external communications, cultivate client partnerships, and supervise the execution of approved initiatives by collaborating with creative and production teams. Mentor Account Executives and Assistant Account Executives, developing best practices in client management while proactively identifying opportunities to expand existing accounts or drive new business. Manage workload and time pressures effectively, anticipating relationship challenges and escalating issues to leadership as needed to ensure resolution. Support Business Leads in financial management, overseeing budget allocations and P&L considerations for account scopes of work.
Required Qualifications
- 4+ years of experience in an advertising agency or related communications industry
- demonstrating a strong understanding of advertising, marketing, media, creative development, production, public relations, research, and agency finance
- Proven ability to build and maintain strong client relationships
- ensuring alignment with marketing objectives and fostering long-term partnerships
- Excellent strategic thinking and problem-solving skills
- ability to anticipate challenges and proactively develop solutions
- Strong verbal and written communication skills
- ability to convey complex ideas clearly and persuasively across internal teams, clients, and external partners
- Demonstrated experience managing multi-disciplinary teams
- ensuring seamless collaboration between creative, production, and strategy departments
- Solid understanding of financial management principles
- including budget oversight, billing processes, and P&L responsibilities for account scopes
- Ability to lead and mentor junior team members
- fostering professional growth and best practices in account management
- Highly organized with exceptional project management skills
- able to manage multiple priorities and deadlines in a fast-paced environment
- Strong knowledge of industry trends, competitive landscapes, and emerging marketing strategies
- ensuring informed decision-making and innovative solutions
- Experience participating in new business development efforts
- including client pitches, proposals, and strategic planning
- 3 days a week in our Brooklyn office, with 2 days remote
Desired Qualifications
- Bachelor's degree in marketing, business, or a related field preferred
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