Business Strategy & Initiative Manager - AI Horizontal Efficiencies
$115,000–$175,000 year
On-site · Charlotte, North Carolina, United States
EXPIREDCharlotte, North Carolina, United StatesOn-siteFull Time$115,000–$175,000 yearSenior LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Senior Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Lead enterprise-level strategic initiatives for AI-enabled efficiency within Client Servicing; translate ambiguous problems into structured strategies with KPIs; manage multiple concurrent AI use cases as an integrator across operations, data, risk, and technology; develop roadmaps, governance, and executive-ready storytelling; require strong communication, program management, and cross-functional collaboration.
Required Qualifications
- 3+ years leading enterprise-scale, cross-functional initiatives spanning operations, technology, data, and governance, with direct accountability for delivery and outcomes
- 5+ years of formal program/project management experience, including Agile and hybrid delivery models, executive reporting, and tools such as MS Project, CAST, PPRT, or equivalent enterprise frameworks
- Proven experience orchestrating multiple use cases simultaneously across business units, acting as a horizontal integrator to align priorities, sequencing, and dependencies
- Strong stakeholder management and collaboration abilities, including the capacity to build trust, align cross-functional teams and drive consensus across diverse partners
- Demonstrated success driving AI-based efficiency outcomes, including productivity gains, workforce optimization, cost reduction, and cycle-time improvement
- Exceptional executive stakeholder management and communication skills, with the ability to translate complex AI topics into clear, decision-ready insights for senior leadership
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