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Crum & ForsterPosted 25 months ago

Business Strategy & Execution Lead - P&C Insurance (Remote)

$147,700–$147,700 year

RemoteCalifornia, United States

Full TimeSenior LevelLarge

Job Summary

Partner with business stakeholders to assess operational challenges, analyze performance data, and develop actionable recommendations to improve efficiency and profitability. Translate business goals and findings into strategic initiatives by coordinating cross-functional efforts between business units and Digital Services teams. Structure execution plans, manage project timelines and risks, and facilitate testing and deployment to ensure successful delivery of operational improvements. Monitor implementation results, lead post-project reviews, and communicate tradeoffs to support informed decision-making across the Surplus & Specialty Lines division.

Required Qualifications

  • Bachelor's degree
  • Minimum of 5 years of specialized experience
  • 8+ years of relevant experience in business analysis, strategic delivery, consulting, or related roles
  • Advanced understanding of insurance workflows, systems, operational processes, Property & Casualty insurance operations, products, and distribution models, including Specialty, Commercial, and Excess & Surplus Lines business
  • Demonstrated ability to analyze business performance, portfolio results, operational effectiveness, workflow, service, broker/customer experience, and profitability data, and translate findings into clear, actionable recommendations
  • Proven ability to organize complex work into actionable plans, support execution across cross-functional teams, and manage risks, issues, dependencies, decisions, stakeholder communications, and escalation needs in a structured and timely manner
  • Strong communication, listening, facilitation, interpersonal, and stakeholder-management skills, with the ability to communicate effectively in both technical and user-friendly language
  • Demonstrated ability to influence, build trust, drive accountability, and maintain a strong partnership and service orientation across team-oriented, collaborative environments without formal authority
  • Highly self-motivated, logical, detail-oriented, and able to prioritize and execute tasks effectively in fast-moving or high-pressure environments
  • Experience with oversight and support for the planning, analysis, execution, and implementation of business initiatives, operational improvements, or technology-enabled solutions in support of strategic goals
  • Demonstrated ability to operate in ambiguous or loosely defined business situations, structure complex problems, synthesize information from multiple sources, and frame actionable analyses, initial solution hypotheses, recommendations, options, and tradeoffs

Desired Qualifications

  • Experience in P&C, Specialty, or Commercial Insurance is highly preferred
  • Strong understanding of business analysis practices, including requirements gathering, stakeholder alignment, user acceptance testing, implementation support, change management, stakeholder communication, and adoption planning
  • Familiarity with SDLC, Agile, Scrum, SAFe, Waterfall delivery methodologies, policy administration platforms, rating tools, broker/distributor systems, and analytics or BI tools

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