Business Strategy - CRM & Business Strategy Analyst
$75,000–$85,000 year
On-site · Owings Mills, Maryland, United States
Job Summary
Business Strategy & Analytics hires a CRM-focused Business Analyst to leverage Salesforce and data to optimize CRM capabilities across departments (Ticketing, Sponsorship, Suites, Marketing, IT, Legal, Finance). Responsibilities include serving as Salesforce SME, building data visualizations and dashboards, translating data into actionable insights, maintaining security/permissions, configuring Salesforce objects/fields, and delivering training materials. The role requires collaborating across teams, managing multiple priorities in a fast-paced environment, and occasionally extended hours. On-site work at the Under Armour Performance Center (Owings Mills, MD) is indicated. Salary range is $75,000–$85,000 with comprehensive benefits; Bachelor’s degree and 3+ years Salesforce experience are required, along with strong Excel and analytics skills, and experience with SQL, Python, R, Tableau/PowerBI, and analytic platforms like Databricks or Snowflake.
Required Qualifications
- Bachelor's degree in a related field
- 3+ years of experience supporting Salesforce development, configuration, implementation, or sustainment
- Strong analytical capabilities
- Proficiency in Microsoft Excel
- Experience in SQL, Python, R, or similar language
- Prior use of Tableau, PowerBI, or other visualization platforms
- Understanding of Databricks, Snowflake, or other analytic platforms
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