Business Risk and Control Manager - Deposits & Payments
On-siteLittle Rock, Arkansas, United States
Job Summary
Build relationships with leadership to manage risk within the Business Unit and partner with Compliance, Risk Management, and Audit on compliance initiatives. Oversee business controls, including risk and control self-assessments, while evaluating effectiveness and identifying gaps for timely remediation. Support internal and external audits, regulatory exams, and ongoing monitoring to proactively manage risk exposures. Conduct control testing, report on control strengths, and maintain libraries of process maps and controls. Document and monitor issues in the Issues Management System, leverage risk assessment data for insights, and translate deficiencies into action plans. Ensure all activities comply with laws, regulations, and policies.
Required Qualifications
- Expert knowledge in operation risk and controls execution in a medium to large financial institution
- Excellent verbal and written communication skills
- Ability to work independently in a changing environment with shifting priorities
- Ability to manage multiple projects under stressed timelines
- Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
- Ability to read, analyze and interpret financial report and/or legal documents
- Ability to write routine reports, procedures and business correspondence
- Ability to effectively present information in one-on-one and small group situations
- Bachelor's degree in a business, risk, or related field, or equivalent experience
- 6+ years of experience in operational risk, controls, or bank operations (10+ years in lieu of degree)
- Demonstrated exposure to data analytics and emerging technologies to support risk insights and decision-making
- Strong leadership skills required to interact with more senior team members and executives
- Understanding of enterprise, operational, and model risk related control frameworks and regulatory requirements
- Critical thinking and excellent communication skills
- Inquisitive nature, resourcefulness, and ability to seek out information
- Ability to work independently in a changing environment with shifting priorities
- Ability to manage multiple projects under tight timelines
Desired Qualifications
- Advanced degree preferred with relevant industry experience
- Preferred experience with GRC platforms (Workiva, MetricStream, RSA Archer) to manage risk and control documentation
- Expert proficiency with MS Office programs
- Banking platform experience preferred
- Financial Risk Manager (FRM) a plus
- Highly desirable
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