Business Relations Specialist
$44,000–$44,000 year
On-siteLancaster, Pennsylvania, United States
Job Summary
Conduct outreach to prospective members through phone calls, email, networking, and in-person meetings to identify, cultivate, and recruit new Chamber members. Build and maintain relationships with business leaders throughout Lancaster County while delivering exceptional service to maximize membership value. Support member engagement and retention by assisting with onboarding, proactively connecting with members to understand their goals, and collaborating on renewal efforts. Represent the Chamber at networking events, ribbon cuttings, and community functions to serve as a positive ambassador. Achieve individual membership growth and business development goals through ongoing communication and relationship building.
Required Qualifications
- 1-3 years of experience in sales, customer service, business development, relationship management, non-profit development, membership development, or a related field
- Strong interpersonal and relationship building skills
- Excellent verbal and written communication abilities
- Customer focused mindset with a passion for helping others succeed
- Ability to manage multiple projects and work independently
- Confidence speaking with individuals and groups in professional settings
- Self-motivated, goal-oriented, and eager to contribute to team success
- Valid driver's license and reliable transportation for local travel
- Ability to attend early morning or after normal business hours Chamber events
- Commitment to the Lancaster Chamber's vision, mission, and members-first approach
- Ability to represent the Lancaster Chamber professionally in all interactions
Desired Qualifications
- Bachelor's degree preferred, or equivalent professional experience demonstrating the skills and abilities necessary to succeed in this role
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