Business Quality Leader
$141,120–$220,500 year
On-siteFayetteville, North Carolina, United States or Wilmington, Delaware, United States
Job Summary
Lead business-level quality programs and projects across APM manufacturing sites to improve first-pass quality, reduce product variability, and address chronic quality issues. Review product-quality trends and data to identify recurring issues, business risks, and improvement opportunities, then partner with site Quality Managers to investigate significant product-quality issues, identify root causes, and implement corrective actions. Translate business objectives and customer requirements into quality goals, priorities, and improvement plans for APM manufacturing sites while building capability through coaching and structured problem solving. Travel approximately 25% primarily during the workweek to support APM manufacturing locations.
Required Qualifications
- Bachelor's degree in chemistry, chemical engineering, engineering, polymer science, materials science, or a related scientific discipline
- 10+ years of progressive quality and/or product-quality experience in a complex manufacturing environment
- Demonstrated experience with product quality, customer complaints, root-cause investigations, corrective actions, quality trends, and product/process capability
- Experience with specialty materials, including familiarity with one or more areas such as specialty polymers, fluoropolymers, fluoroelastomers, coatings, membranes, specialty lubricants, or comparable advanced materials
- Demonstrated ability to lead quality teams, projects, or cross-functional initiatives, influence experienced stakeholders without direct authority, and work with Quality Management Systems and enterprise/ERP systems supporting quality processes
- Travel approximately 25%, primarily during the workweek, to support APM manufacturing locations, with occasional international travel based on business needs
Desired Qualifications
- Direct experience with fluoropolymers, FKM/fluoroelastomers, specialty coatings, ion-exchange membranes, specialty lubricants, or other closely related advanced materials
- Degree concentration in chemistry, chemical engineering, polymer chemistry/science, or materials science
- Previous experience in a Quality Manager, Senior Quality Manager, Business Quality, Global Quality, or Quality Director-level role
- Experience supporting multiple manufacturing sites, complex product portfolios, multiple grades/SKUs, specialty compounding, and varied customer requirements
- Experience applying advanced quality and problem-solving methodologies such as Lean/Six Sigma, FMEA, SPC, APQP, MSA, A3, and/or 8D
- Six Sigma Green Belt or Black Belt
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