Business Process Specialist
$51,000–$60,000 year
Hybrid · Madison, Wisconsin, United States
Job Summary
Business Process Specialists provide HR operations support focusing on Workday and related systems within UW System Service Operations. Responsibilities include handling HR lifecycle processing, auditing and validations, troubleshooting customer issues, researching UW policies and developing procedures for application in the system, implementing changes, collaborating across teams, and creating training materials and documentation. The role requires applying flexibility in HR processes, conducting testing and reporting, managing records retention, and delivering end-user support for complex HR service needs, with an in-office presence three days per week and two days remote. Preferred qualifications include HR experience (recruitment, onboarding, classification, compensation, performance management), Workday proficiency, Excel expertise, and experience in public/university settings. Compensation ranges from $51,000 to $60,000 annually for a full-time equivalent fixed-term terminal (one year) academic staff position.
Required Qualifications
- Associate degree OR minimum of 2 years professional work experience in Payroll, Benefits, Business, or Human Resources (e.g. payroll processing, benefits enrollment processing, auditing, employee lifecycle processing within a HRIS and/or ERP system, recruiting using applicant tracking system, etc.) by the date of hire
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