Business Process Excellence Specialist
Hybrid · Lisbon, Lisbon, Portugal
Job Summary
Business Process Excellence Specialist responsible for end-to-end delivery of process improvements across the generation platform, leading agile squads or core delivery teams, delivering measurable outcomes tied to value realization, and driving adoption through change management. The role emphasizes collaboration with operations, engineering, and support teams, risk management, KPI tracking, and exploring automation, AI, and process redesign to improve performance while ensuring practical, sustained results. The position is full-time and hybrid, based in Lisbon, Portugal.
Required Qualifications
- Bachelor's degree in Engineering, Business, or a related field
- 3+ years of relevant experience in energy, oil and gas, large-scale infrastructure, or internal operational excellence roles (consulting experience is a plus)
- Proven track record delivering process improvement or transformation initiatives with measurable impact
- Experience leading or contributing to agile squads or cross-functional delivery teams, with strong project management discipline in planning, execution, change management, and stakeholder alignment
- Strong analytical mindset with the ability to translate data into actionable insights
- Experience with process mapping, root-cause analysis, current-state and future-state design, and continuous improvement methods such as Lean, Kaizen, or similar approaches
- Hands-on, pragmatic, and comfortable working directly with operational teams
- Excellent spoken and written English required, with the ability to communicate clearly and confidently across functions and seniority levels in a global environment
- Comfortable working across geographies, time zones, and cross-cultural teams
- Proficiency with modern collaboration, project delivery, automation, and AI tools expected; familiarity with agile delivery platforms, process automation tools, and general-purpose agentic platforms is a plus
- Optional certifications such as PMP, PRINCE2, or Lean / Six Sigma are valued but not required
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