Business Process Analyst, Systems Engineering
$112,678–$135,219 year
Hybrid · Denver, Colorado, United States or Oakland, California, United States
Job Summary
Document current-state business and technical workflows across GTM, Finance, Operations, and Systems teams using L2–L4 process maps; create high-quality process artifacts including swimlanes, decision trees, data touchpoint diagrams, and RACI matrices; conduct stakeholder interviews and shadow end users to understand practical workflow function; synthesize information into clear, organized documentation; maintain a centralized process documentation library with strong versioning; partner with cross-functional teams to support system transformation and process improvement; build lightweight operational reports or dashboards; support UAT and enablement materials; role involves hybrid work with two days in the Oakland or Denver office.
Required Qualifications
- 3-5 years experience in business analysis, operations, consulting, business systems, or related roles in SaaS or high-growth technology environments
- Strong written and verbal communication skills
- Strong process mapping and workflow visualization skills using Lucidchart, Miro, or Visio
- Ability to structure ambiguous information into clear, scalable process artifacts
- Experience facilitating working sessions and capturing decisions
- Experience with GTM, Finance, Operations, or Systems environments
- Familiarity with SQL or reporting (bonus)
- Ability to work independently but collaboratively across teams
- Experience with AI tools to support documentation
This role has closed. Sorce can match you with similar open roles and apply on your behalf.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.