Business Process Analyst
On-site · Clearwater, Florida, United States
Job Summary
Business Process Analyst to support systems and processes for the Insurance division at AmeriLife. Reviews and analyzes complex business processes, data, and stakeholder needs; initiates process improvements across commissions systems and related areas; manages moderate-complexity projects; defines scope and business requirements; designs process solutions; implements and maintains processes/procedures; documents processes and SOPs; provides training and quality reviews for commissions processes; supports user acceptance testing and project implementations; prepares proposals for new processes or system changes; requires a bachelor’s degree and 3+ years in insurance, with strong Excel/Word skills, problem-solving ability, and effective written/speaking communication; emphasizes collaboration with stakeholders and delivery of high-quality results.
Required Qualifications
- Bachelor’s degree required
- 3+ years insurance industry experience preferred
- Highly skilled in Excel, Word, and other software programs
- Experience in leading multiple concurrent work-efforts or projects related to commissions systems
- Process improvement or Lean Six Sigma skills preferred
- Advanced levels of analysis and problem-solving skills
- Ability to communicate verbally and in writing clearly and concisely
- Detail oriented with strong problem-solving, analytic, communication, writing and presentation skills
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