Business Process Analyst II
On-siteLas Vegas, Nevada, United States
Job Summary
Define and implement tailored solutions for taxation end-user requirements under the guidance of technical and project leads. Lead the transition to MYNT for the mailroom optimization project by creating process maps, business requirements, and test cases that align with current and future workflows. Translate complex AS-IS and TO-BE processes into plain-language documentation, including standard operating procedures, flow charts, and training materials for departmental AI models. Manage content for the Project SharePoint site, review security configurations, and support the preparation of requirements traceability matrices. Conduct discovery meetings with staff and assist in documenting procedures for multiple business lines.
Required Qualifications
- Strong proficiency in Microsoft Office Suite, including Outlook
- Advanced expertise in Microsoft Visio and PowerPoint
- In-depth knowledge of SharePoint, including content management and uploads
- Skilled in reading, writing, and proofreading with attention to detail
- Exceptional organizational abilities with strong multitasking capabilities
- Excellent communication and interpersonal skills
- Creative, collaborative team player with a customer-focused approach
- Willingness to comply with IRS Publication 1075 requirements
- State-conducted background check is required
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