Business Process Analyst
$65,000–$80,000 year
On-siteChattanooga, Tennessee, United States
EXPIREDChattanooga, Tennessee, United StatesOn-siteFull Time$65,000–$80,000 yearSenior LevelBachelors DegreeLarge
Full TimeSenior LevelBachelors DegreeLarge
Job Summary
Identify process improvement opportunities and analyze operational data to develop actionable insights for leadership. Design and implement best practices across departments while maintaining accurate documentation of workflows, SOPs, and standards. Partner with IT and stakeholders to translate technical requirements into operational solutions, managing multiple concurrent projects to balance deadlines. Review processes for risks and inefficiencies, developing dashboards and KPIs to measure improvement success.
Required Qualifications
- Bachelor's degree in relevant field (Information Technology, Technical Writing, or a related field)
- 2-4 years of experience in business process improvement, operations, business analysis, project management, technical documentation, or related experience
- Intermediate to advanced Microsoft Excel skills
- Proven ability to quickly learn and understand complex topics
- Excellent problem-solving skills and keen attention to detail
- Superior written and verbal communication skills
- Ability to understand and accurately translate technical information for a general audience
- Proficient use of relevant software: Microsoft Office Suite, flowchart diagramming software such as Microsoft Visio, Adobe Creative Suite, etc.
- Ability to work independently and remain motivated without clear direction
- Proven ability to effectively listen to and collaborate with others
- Regularly required to listen, talk and hear
- Frequently required to use hands or fingers, handle or feel objects, tools, or controls
- Occasionally required to stand; walk; sit; and reach with hands and arms
- Occasionally required to lift and/or move up to 15 pounds
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus
Desired Qualifications
- experience with or the ability to grow into Power BI is highly preferred
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