Business Process Analyst
$89,000–$109,000 year
HybridArlington, Virginia, United States
Job Summary
Analyze, evaluate, and improve executive workflow and staff action management processes to enhance efficiency and effectiveness. Assess current business practices, identify bottlenecks, and recommend process improvements or automation opportunities. Support management of electronic tasking and correspondence tracking systems by developing process maps, workflow diagrams, standard operating procedures, and performance metrics. Assist with SharePoint administration, collaboration tools, and knowledge management initiatives while facilitating meetings and preparing analytical reports for leadership. Develop training materials and provide user support for workflow systems. Requires Active Secret clearance, Bachelor's degree, and minimum 5 years of business process analysis experience.
Required Qualifications
- Active Secret clearance or above
- Bachelor's degree in Business Administration, Management, Public Administration, Information Systems, or related field
- Minimum 5 years of business process analysis, operations analysis, management consulting, or organizational improvement experience
- Experience documenting and analyzing business processes and workflows
- Strong analytical, organizational, and problem-solving skills
- Experience developing reports, metrics, and process documentation
- Proficiency with Microsoft Office Suite and SharePoint
Desired Qualifications
- Active Top Secret clearance
- Experience supporting DoD, National Guard, Joint Staff, or federal executive organizations
- Knowledge of Executive Secretariat operations and workflow management systems
- Experience with ETMS2, ETS, CATMS, SharePoint, SIPRNet, and related task management platforms
- Lean Six Sigma, PMP, or business process improvement certifications
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