Business Process Analyst - 12 month FTC
Hybrid · Sydney, New South Wales, Australia or Melbourne, Victoria, Australia
Job Summary
Business Process Analyst will collaborate with the Senior Business Process & Change Manager and project delivery teams to define target operating models and embed changes across Investments. The role involves analyzing end-to-end business processes, identifying required changes to align with the future state operating model, and delivering high-quality artefacts such as process maps, impact analyses, procedures, and user guides. Strong investment-domain knowledge in superannuation/investment management is essential, with responsibilities spanning stakeholder management, change adoption, cross-functional collaboration, risk identification, and translating process maps into communications for senior leadership to demonstrate benefits and alignment to strategy. The role supports design, delivery, and embedment of end-to-end strategic change programs across Investment Front and Middle Office ecosystems, requiring experience in process mapping, Agile delivery, and effective facilitation and negotiation across internal and external stakeholders.
Required Qualifications
- Bachelor's degree
- Strong investment-domain knowledge in superannuation and investment management operating models (Front & Middle Office)
- Experience documenting end-to-end business processes using Process Mapping tools
- Experience in ensuring adoption of new operating models, business processes, and systems
- Experience with Agile delivery and collaboration tools (e.g., JIRA and Confluence) within an Agile environment
- Excellent communication, facilitation, consultation, negotiation and reporting/presentation skills
- Ability to quickly troubleshoot problems and work under pressure
Additional Requirements
- Candidates must have the right to work in Australia
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