Business Operations Support Representative

Provide high-level administrative support to the branch, ensuring quality service and professionalism at every client interaction. Support the Manager Client Service in overall operations, day-to-day administration, and communication of regulatory activities. Coordinate equipment needs, IT support, and training for branch staff while managing premise issues, seasonal displays, and the branch filing system. Greet clients, answer phone lines, direct calls, and control outgoing mail and reports following internal control measures. Actively promote firm initiatives, suggest cost-reduction ideas, and maintain the Business Continuity Management plan. Located at the reception, this role requires a fast-paced, dynamic environment with a 37.5-hour schedule. An undergraduate degree in Business is preferred.