Business Operations Specialist
HybridGuadalajara, Jalisco, Mexico
Job Summary
Create training content and manage policies for ISO, JWI, and selling initiatives. Centralize corporate department ambassadorships to roll out process changes impacting the branch environment. Participate in new employee onboarding for Express systems and TTI business tools while collaborating with the Lead team to maintain efficient sales cycles. Proactively identify process improvements, share them with the team, and champion their implementation. Support the Mexico Global Resource Center on GRC projects, including data collection and analysis of monthly quality metrics using Express and PowerBI. Maintain effective team communication and promote TTI culture to instill company loyalty.
Required Qualifications
- Bachelor's Degree
- 1 to 3 years' experience
- some knowledge of all Microsoft Office applications
- Ability to learn company policies and procedures
- Possess excellent oral and written communications skills in English and Spanish
- ability to present information effectively
- Must be able to respond promptly to inquiries and follow up on communications
- Strong interpersonal skills for cross-functional and international collaboration
- Must be detail oriented
- have ability to multi-task
- Ability to write reports and business correspondence
- Ability to travel up to 25% of the time
Desired Qualifications
- Content Design
- Curriculum Development
- related field of study
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