Business Operations Sales Analyst
On-siteMunich, Bavaria, Germany or Courbevoie, Île-de-France, France
Job Summary
Manage and resolve queries and issues for Enterprise customers across EMEA, assisting with internal sales processes including account setup, order processing, pricing, quotes, and revenue management. Collect, review, and submit forecasts while collaborating with operations and warehouse teams to ensure timely order delivery. Create key operational reports on shipping, backlog, and forecast to provide visibility on performance and pipeline status. Utilize SAP, Vistex, Salesforce, and Excel to maintain data integrity and streamline analytical workflows. Engage regularly with Sales, Finance, and Planning teams to improve regional Sales Operations processes and enhance overall efficiency. Occasional travel required for events and trainings (approx. 3% of work year).
Required Qualifications
- 3+ years' experience in business operations, sales support, or customer service
- ideally in the Enterprise sector
- preferably within a leading high-tech company
- Bachelor's degree or equivalent professional experience
- Excellent problem-solving abilities
- strong attention to detail
- a customer-focused approach
- the ability to manage sophisticated tasks independently in a fast-paced environment
- A passionate great teammate
- outstanding communication skills
- a collaborative outlook
- the ability to build positive relationships across internal partners and with external customers
- Strong organisational skills
- effective time management
- the ability to prioritise tasks
- Proficiency in Microsoft Office Suite
- SAP
- Vistex
- Salesforce
- Excel
- a willingness and curiosity to learn new tools
- Willingness to travel occasionally for events and trainings (around 3% of the work year)
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