Business Operations Partner
On-siteLekki, Lagos, Nigeria
Job Summary
Serve as the dedicated Business Operations partner to a portfolio of 2–3 organizational units, developing deep understanding of each function's strategy, priorities, operating model, and leadership dynamics. Build trusted relationships with senior leaders as a strategic thought partner who enables clarity, accountability, and informed decision-making. Create accountability through structured governance forums and reporting by developing and managing business operating cadences, including MBRs, QBRs, executive reviews, and leadership checkpoints. Maintain visibility across the portfolio of strategic initiatives by tracking OKRs, milestones, dependencies, ownership, risks, and key decisions, ensuring leadership has an accurate view of execution health and emerging issues. Configure and maintain executive dashboards that provide timely visibility into KPI performance, OKR progress, and business health, while highlighting emerging trends and areas requiring leadership attention. Proactively identify execution risks, stalled decisions, and missed commitments, escalating issues with clear recommendations and proposed next steps to the Business Operations Lead. Partner with functional leaders during annual and quarterly planning to develop clear objectives, define resource requirements, create business cases, and ensure functional strategies translate into measurable OKRs and initiatives. Support enterprise prioritization by evaluating competing initiatives, analyzing trade-offs, identifying capacity constraints, developing business cases, and helping leadership make informed sequencing and investment decisions.
Required Qualifications
- 7–12 years of experience in strategy, business operations, management consulting, chief of staff, or a similar high-accountability role
- Experience supporting or partnering with senior functional leaders (CFO, CPO, CTO, CHRO, CLO or equivalents)
- Strong analytical skills — able to work with data and metrics to assess functional health, surface trends, and support decision-making
- Excellent written and verbal communication — able to produce crisp, executive-ready materials under time pressure
- High levels of professional maturity and discretion — comfortable navigating sensitive information and complex situations
- Demonstrated ability to influence without authority and hold peers or senior stakeholders accountable constructively
- Structured thinker with strong attention to detail and follow-through
- Familiarity with OKR frameworks, MBR/QBR processes, and executive governance models
- Demonstrated ability to facilitate executive meetings, drive structured discussions, and synthesize outcomes into clear actions and decisions
- Bachelor's degree required
Desired Qualifications
- MBA or equivalent strongly preferred
- Experience in fintech, payments, or a regulated financial services environment is a plus
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