Business Operations Manager, Enterprise Sales
$105,000–$130,000 year
Hybrid · New York City, New York, United States
New York City, New York, United StatesHybridFull Time$105,000–$130,000 yearMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Role drives enterprise sales operations optimization through AI tooling, SOP development, onboarding programs, cross-functional collaboration, and performance analytics to enable the sales team to scale the Dow Jones product suite.
Required Qualifications
- 4–6 years in Business Operations, Sales Enablement, Knowledge Management, or an internal Operations Support role within a fast-paced Enterprise environment
- Hands-on experience utilizing generative AI tools, building custom GPTs/assistants, and using AI frameworks to analyze data, synthesize documentation, and automate processes
- Advanced proficiency with digital documentation platforms, spreadsheets (Excel/Google Sheets), and visual workflow mapping/diagram tools
- Strong ability to translate complex multi-team dependencies into simple, digestible instructions, diagrams, and training guides
- Proven collaboration and customer-service orientation with experience supporting sales teams and cross-department alignment
- Willingness to work on-site in Midtown Manhattan office 3 days per week
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