Business Operations & HR Manager
$85,000–$105,000 year
On-siteBrambleton, Virginia, United States
Job Summary
Manage human resources administration, payroll, benefits coordination, and office operations while ensuring regulatory compliance and supporting staff retention. Oversee technology systems, insurance programs, and risk management records, and lead process improvement initiatives to strengthen operational efficiency. Coordinate employee training, vendor contracts, and budgeting for assigned business operations, providing guidance to administrative support staff and assisting with organizational planning. Maintain personnel policies, compliance documentation, and standard operating procedures to uphold a positive organizational culture aligned with the Association's mission.
Required Qualifications
- Knowledge of human resources administration
- Knowledge of employment practices
- Knowledge of benefits administration
- Knowledge of payroll processes
- Knowledge of personnel records management
- Knowledge of compliance
- Knowledge of general business operations
- Knowledge of office administration
- Knowledge of vendor management
- Knowledge of organizational support functions
- Knowledge of technology administration
- Knowledge of software licensing
- Knowledge of cybersecurity awareness practices
- Knowledge of information management systems
- Knowledge of insurance administration
- Knowledge of claims processing
- Knowledge of risk management principles
- Knowledge of document retention practices
- Strong organizational skills
- Analytical skills
- Problem-solving skills
- Project management skills
- Strong verbal communication skills
- Strong written communication skills
- Strong interpersonal communication skills
- Ability to handle confidential and sensitive information with discretion and professionalism
- Ability to manage multiple assignments
- Ability to manage competing priorities
- Ability to manage deadlines
- Proficiency with Microsoft Office Suite
- Proficiency with HRIS platforms
- Proficiency with payroll systems
- Proficiency with document management systems
- Proficiency with communication systems
- Proficiency with standard office equipment
- Proficiency with related business software
- Ability to work independently
- Ability to collaborate effectively with staff
- Ability to collaborate effectively with management
- Ability to collaborate effectively with consultants
- Ability to collaborate effectively with vendors
- Ability to collaborate effectively with Board members
- Ability to maintain regular attendance
- Ability to work occasional evenings
- Ability to work weekends
- Valid driver's license
- Access to reliable transportation
- Ability to sit
- Ability to stand
- Ability to walk
- Ability to bend
- Ability to stoop
- Ability to perform routine office tasks
- Ability to lift and carry office supplies, equipment, and materials up to 25 pounds
- Ability to perform the essential functions of the position with or without reasonable accommodation
Desired Qualifications
- Bachelor's degree in Human Resources
- Bachelor's degree in Business Administration
- Bachelor's degree in Public Administration
- Bachelor's degree in Organizational Management
- Bachelor's degree in a related field
- Five or more years of progressively responsible experience in human resources
- Five or more years of progressively responsible experience in business administration
- Five or more years of progressively responsible experience in office management
- Five or more years of progressively responsible experience in community association management
- Human Resources certification, such as SHRM-CP
- Human Resources certification, such as PHR
- Human Resources certification, such as equivalent
- CAI membership
- CAI involvement
- CMCA designation
- AMS designation
- Other industry-related designation
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