Business Operations Coordinator - Part Time / Flexible

Surface Experts Boston North seeks a sharp, systems-oriented Business Operations Coordinator to own the back-office engine. You will drive efficient operations by managing inventory, purchasing supplies, preparing invoices, supporting accounts receivable, maintaining customer databases (Vonigo & Quo), managing repair photo databases (CompanyCam), supporting large projects and warranties, ensuring business compliance, tracking vehicle information & maintenance, assisting in SOP development, and coordinating scheduling with field, sales, and owner teams. Responsibilities include iterative process improvement, scheduling and communications with customers for repair dates, weekly schedule development, and collaborating with Sales, Techs, and SC to optimize technician schedules. Occasional outside sales and quote creation/support are also part of the role, with a focus on prioritizing customer relationships and service. Required qualifications emphasize being goal-oriented, self-motivated, professional, and service-minded; holding a valid passenger car license with a clean driving record; and adapting to a team-oriented growth environment. Preferred skills include tech fluency with QuickBooks, CRM tools, mobile apps, and Microsoft Office. Flexible work-from-home options are available.