Business Operations Coordinator
On-sitePlain City, Ohio, United States
Job Summary
Partner with department managers to understand operational needs and improvement opportunities, then assist teams in designing, implementing, and standardizing operational processes. Support the rollout of new workflows by creating Standard Operating Procedures, translating complex tasks into clear documentation, and tracking version control to ensure adherence to organizational standards. Collaborate across business units to align processes with goals, serve as a point of contact for process-related questions, and facilitate workshops to gather input and clarify expectations. Support change management efforts by coordinating communication and training, monitoring early implementation, and collecting user feedback to refine workflows. Manage multiple priorities with strong attention to detail while driving efficiency and process excellence within the security and life safety solutions team.
Required Qualifications
- Associate's or Bachelor's degree in Business Administration, Operations, or a related field
- 2+ years of experience in business operations, project coordination, administration, or process improvement
- Experience creating and maintaining SOPs, workflows, and process documentation
- Strong organizational, communication, and problem-solving skills
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and process-mapping tools
- Ability to manage multiple priorities and work effectively across departments
- Strong attention to detail and commitment to accuracy
Desired Qualifications
- Experience with continuous improvement, Lean, Six Sigma, or change management
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