Business Operations Associate (Jakarta Based)
On-siteJakarta, Jakarta, Indonesia
Job Summary
Collaborate with Product, Technology, Customer Service, and Marketing departments to support operational efficiency and align tasks across multiple business units. Monitor administrative portals and system dashboards for anomalies, manage incidents to resolution, and suggest system enhancements. Maintain standard operating procedures to safeguard service quality, supervise vendor onboarding and performance, and prepare comprehensive updates on project milestones and operational metrics. Initiate the creation and deployment of operational performance dashboards to track new product launches and feature tracking. Requires 3–5 years of experience in PMO, Business Analyst, or Product Management roles within fintech, banking, or crypto-exchange environments. Bachelor's degree in Business, Engineering, Finance, or Tech/IT required.
Required Qualifications
- Bachelor's degree in Business, Engineering, Finance, Tech/IT, or a related field that sharpens your analytical and problem-solving skills
- 3–5 years of working experience as a PMO, Business Analyst, or in Product Management/Product Planning
- Previous working experience in a crypto-exchange, fintech, or banking environment
- Strong project management skills to interact with different stakeholders, collect information, build up frameworks, and follow through on the execution and monitoring of outcomes
- Excellent presentation and communication skills, with the ability to clearly convey ideas to stakeholders, the leadership team, and coworkers
- Comfortable with system monitoring, dashboard creation, and utilizing admin portals to identify operational anomalies
Desired Qualifications
- Prior experience working specifically within a crypto-exchange company in a PMO, Business Analyst, or Product Planning role
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.