Business Operations Associate
On-siteKansas City, Missouri, United States
Kansas City, Missouri, United StatesOn-siteFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Manage front desk operations, lobby upkeep, and kitchen/lounge maintenance while handling multi-line phone transfers and distributing incoming/outgoing mail. Scan mail into the Agency Management System and deliver it electronically to client service teams. Provide clerical support including photo copying, envelope stuffing, policy book preparation, and Auto ID card assembly. Assist with HUB event planning and execution, and support Account Managers and Account Executives with billing and invoicing tasks. This onsite role requires 5 days per week in the office. Bilingual in English and Spanish is a plus.
Required Qualifications
- High School Graduate or a Certificate of High School Proficiency
- Age 18 or older
- Insurance License required or must be able to obtain within 120 days of hire
- Must hold a valid Driver's License
- Dependable transportation
- High school or equivalent
- Less than 1 year of relevant experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively customers and teammates
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Proficient in Adobe
- Proficient in Microsoft Office including Excel, Word and Power Point
- Follow guidelines on working in BMS (EPIC) for premium efficiency with your team
- Some travel required by car to meet with clients and other outside events
- This is an onsite role, requiring 5 days per week in the office
Desired Qualifications
- 3 to 6 months of prior office experience preferred
- Bilingual in English and Spanish a big plus
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