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JPMorgan Chase3 months ago

Business Operations Associate- Global Banking Systems Access & Entitlements

On-site · Chicago, Illinois, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking

Job Summary

Business Operations Associate for Global Banking Systems Access & Entitlements. Partner with Sales, Product, and Technology to streamline access workflows, reduce excess access, and strengthen audit readiness. Own RBAC/ABAC criteria, define SOD guardrails, and remediate over-provisioning. Manage transfers, recertifications, and documentation to support risk controls, governance, and efficiency across Global Banking front office and Business Operations. Analyze high-volume access data, build metrics and reporting using Excel and Alteryx, and collaborate with RBAC advisory teams to automate provisioning workflows. Prepare audit-ready evidence and support internal/external reviews while driving continuous improvements to enhance efficiency and resilience.

Required Qualifications

  • Seasoned in identity and access management, controls/risk operations, and adjacent banking/technology roles
  • Comprehensive knowledge of RBAC, least privilege, segregation of duties, and the provisioning/recertification lifecycle
  • Strong stakeholder and communication skills, with the ability to translate business needs into simple, effective processes and controls
  • Fluent with data, including advanced Excel (pivot tables, lookups)
  • Proven problem-solving and analytical skills, able to derive insights from large datasets and drive action
  • High attention to detail with a bias for swift, accurate execution; comfortable managing multiple priorities and adapting to change
  • Audit-ready mindset and ability to create documentation with clear, concise writing and organization
  • Curious and ownership-driven approach, with a collaborative, positive attitude and team spirit
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JPMorgan Chase

Business Operations Associate- Global Banking Systems Access & Entitlements

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