Business Operations Associate
On-siteBandung, West Java, Indonesia
Job Summary
Coordinate stakeholders, timelines, and deliverables to ensure smooth project execution while preparing business reports, presentations, and operational documentation. Consolidate business data from multiple sources and manage inbound leads to support customer onboarding activities. Build relationships with customers during early journey stages and coordinate handovers to the Business Development team for qualified prospects. Assist in resolving operational issues, tracking action items, and supporting ad hoc initiatives from the Business Manager. Requires a Bachelor's degree, 2+ years of experience in business operations or customer success, proficiency in Google Sheets/Slides, and familiarity with AI productivity tools.
Required Qualifications
- Bachelor's degree in Business, Management, Economics, Industrial Engineering, Information Systems, Marketing, Communications, or a related field
- Proficient in Google Sheets and Google Slides
- Strong organizational, coordination, and follow-up skills
- Basic analytical and data interpretation capabilities
- Good written and verbal communication skills
- Detail-oriented, customer-focused, and proactive
- Fast learner with a strong execution mindset
Desired Qualifications
- Minimum 2 years of experience in Business Operations, Project Management, Customer Success, Sales Support, Administration, Marketing, or related roles
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