Business Operations Associate
$44,990–$44,990 year
HybridHanover, Maryland, United States
Job Summary
Manage customer accounts including invoicing, collections, and adjustments while overseeing total accounts receivable exceeding $3.5M. Audit account-specific reports to ensure accurate billing and client information, then review agreement amendments for correct support and billing. Support the liaison between field offices and corporate departments by gathering data for management decisions and confirming project closures. Onboard new clients, manage billing arrangements, and maintain compliance with Statement of Work terms. Utilize internal tools to support client requirements, establish documentation files, and oversee data governance for accurate reporting in Oasis and PSPC systems.
Required Qualifications
- College degree
- 2-3 years of relevant experience
- Proficient in Microsoft Office (Excel and Word is required)
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
- Hybrid | 4 days in office - 1 day remote
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