Business Operations Analyst
HybridPhiladelphia, Pennsylvania, United States
Job Summary
Maintain client, matter, and billing data within Elite 3E, ensuring accurate setup of rates, fee arrangements, and compliance with approved client agreements. Monitor and process rate adjustments for annual reviews, promotions, and matriculations while reviewing submissions for completeness against Firm policies. Partner with attorneys, Finance, and Operations teams to resolve rate-related issues and support seamless client experiences. Develop reports and dashboards using Excel, Qlik, Power BI, and Access to analyze profitability, forecast performance, and identify operational trends. Assist with matter pricing analyses, RFP responses, and alternative fee arrangements while participating in system enhancements and process improvement initiatives. This role resides in the Philadelphia office with a hybrid schedule and supports the Firm's revenue growth and profitability objectives.
Required Qualifications
- Bachelor's degree in finance, accounting, economics, business administration, data analytics, or a related field
- Relevant experience in business operations, finance, pricing, consulting, legal operations, financial analysis, or a related field
- Strong analytical, quantitative, and problem-solving skills
- Advanced proficiency in Microsoft Excel and financial analysis
- Strong communication and interpersonal skills with the ability to collaborate across multiple stakeholder groups
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Experience within a law firm or professional services organization
Desired Qualifications
- Experience with reporting and visualization tools such as Qlik, Power BI, Tableau, or similar platforms
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